Shipping policy

International pricing and shipping rates may reflect regional fulfillment and compliance costs.

Production & Delivery Times

All CAMO HQ items are made to order. Production typically takes 3–7 business days before shipping.

Estimated transit times after production:
United States: 3–4 business days
Europe: 6–8 business days
Australia: 2–14 business days
Japan: 4–8 business days
Other International Destinations: 10–20 business days

Delivery times may vary due to holidays, customs processing, or carrier delays.

Where Your Order Ships From

Orders are routed to the nearest fulfillment partner to ensure efficient delivery. Our production and fulfillment network includes facilities in:

United States: North Carolina, Texas, California
Canada: Greater Toronto Area (Ontario)
Mexico: Tijuana, Baja California
United Kingdom: West Midlands
European Union: Latvia, Spain
Australia: Brisbane and Melbourne (partner facilities)
Additional Partners: Brazil, Japan

Exact fulfillment locations may vary by product type, size, and availability. Always follow the shipping and return instructions included with your order or packing slip.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, or VAT may be assessed by the destination country. These charges are set by local authorities and are outside the control of CAMO HQ.

Any applicable customs or import fees are the customer's responsibility unless otherwise stated at checkout.

Tracking & Delivery Issues

Once your order ships, you’ll receive a shipping confirmation email with tracking details. Please allow up to 24–48 hours for tracking to activate.

If your order has passed the estimated delivery window, contact support@camohq.com with your order number, and we’ll be happy to assist.

Address Issues & Delivery Confirmation

Please ensure your shipping address is accurate at checkout.

Orders returned due to incorrect or incomplete addresses may be reshipped once the address is corrected; reshipping fees may apply.
If a package is marked as delivered but cannot be located, contact us promptly so we can help investigate with the carrier.